A predictive dialer is a computerized system that will automatically dial batches of telephone numbers and the agents assigned in the sales or other campaigns get connected to the clients. Predictive dialers are also known as auto dialers and they are widely used in the call centers.
Telemarketing organizations generally use predictive dialer systems making B2C […]
Boss Michael Grade effectively admitted that his vision to take ITV more upmarket had failed and that ‘feelgood’ entertainment will dominate its schedules in future.
He said programme budgets will be slashed by £135m over the next two years after the company announced a £2.7bn loss for last year. It follows a massive downturn in […]
The manager at work said I would be reimbursed, but three months and three letters later I have had no acknowledgement. I have since left this employment. What can I do next? D. F-B., Nottingham
Simon Moon from This is Money replies: From what you tell me, your employers had a lackadaisical attitude […]
My opinion is that I would claim from the bus company who would then claim for their losses from the other driver.
I cannot understand how I am expected to claim damages from a driver who was not involved in an accident with my vehicle T.S., Dunfermline, Fife
Ian Crowder at AA insurance replies: […]
The idea is laughable, but that is the analogy drawn by many genuinely independent financial advisers (IFAs) and planners when they compare themselves with thousands of ‘pseudo advisers’ employed by banks or other firms selling financial products.
The world of financial advice is changing.
The Financial Services Authority is reviewing how advisers - or salesmen […]
Borrowers who pay fees of more than £300 to so-called ‘claims management companies’ – who claim to be able to clear borrowers of all their debts – have also paid several hundred pounds more for the right to earn commission by recruiting more customers.
In a disturbing new twist to the burgeoning clear-your-debts market, This […]
Audit Commission chief executive Steve Bundred, who oversees public sector spending, said that without drastic action, the sheer scale of Labour’s borrowing would lead international investors to pull the plug on the UK.
In a rare criticism of government economic policy, Mr Bundred said that planned levels of borrowing would mean debt would exceed 65% of […]
It amounts to a massive admission of failure during the boom years leading up to the credit crunch when previous chief executive Sir Fred Goodwin led the bank to the brink of disaster.
But new boss Stephen Hester warned: ‘There is no alternative.’ >>Chris Blackhurst gives his verdict on Sir Fred Goodwin’s pension
A key […]
Some suggest a limited liability partnership while others say becoming a limited company would be better.
Can you explain the essential differences between the two? H.H., Norwich
Simon Littlejohns, Tax Partner at PKF accountants & business advisers, replies: A Limited Liability Partnership (LLP), available since 6 April 2001, is in many ways a […]
I have paid into the Royal Mail pension plan for more than 20 years. We have already seen big changes last year to cut costs. Can they really cut the amount I will be paid when I retire? J.W., Leeds
Des Hamilton, technical director at the Pensions Advisory Service, replies: Neither a pension scheme's […]
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